Unlock the hidden dynamics that make teams thrive

An advanced assessment platform built on validated instruments to measure team readiness, communication patterns, collaboration health, and workplace culture.

Discover Symphony Insight

What is Symphony Insight?

Symphony Insight is an advanced assessment platform built on validated instruments (RTC, CDL, BCL, etc.) to measure team readiness, communication patterns, collaboration health, and workplace culture.

Symphony Insight quantifies team dynamics within departments, services, and project environments, giving leaders a clear picture of readiness, psychological safety, operational cohesion, and areas where targeted interventions would yield the greatest impact.

Symphony's collaboration assessment was developed by a PhD health scientist with deep expertise in interprofessional collaboration and healthcare team dynamics. Every component of the assessment is grounded in peer-reviewed research and validated through rigorous scientific methodology.

Research-Validated Metrics

Psychometrically sound assessment tools with established reliability and validity, ensuring accurate and meaningful results.

Evidence-Based Framework

Built on decades of collaboration research and aligned with established healthcare competency frameworks and standards.

Expert-Led Development

Created by PhD level health sciences researchers specializing in interprofessional education and team-based care delivery.

Research Platform Integration

Seamless, secure research-grade connectivity. Export data directly to REDCap and other platforms with one click-eliminating manual data wrangling and enabling real-time research analysis.

DAPM Module

Dynamic Action Planning Module turns insights into personalized, evidence-based development plans. From assessment to intervention in minutes, not weeks.

behavioural readiness (what teams do) combined with dispositional readiness (who they are) and real-world actions: the only platform that integrates personality-informed science with operational team analytics.

RCS: Readiness for Collaboration Scale

Observable actions and behaviours in team-based care environments

Measures four core behavioural constructs: Collaboration (working cooperatively across disciplines), Communication (interprofessional dialogue and shared decision-making), Trust (confidence in colleagues' expertise), and Reluctance (identifying barriers to collaboration).

Assessment

CDL: Collaboration Disposition Level

What people believe about their collaboration style

16 items measuring personality traits, empathy, and motivational patterns. Built on IPIP-HEXACO, IRI, and BIS/BAS frameworks. Under 3 minutes to complete.

Assessment

BCL: Behavioural Collaboration Level

New

What people do when collaboration decisions matter

Gamified micro-tasks revealing actual collaboration behaviours. Based on Social Value Orientation and Trust Games. Bypasses self-report bias through revealed preferences.

Assessment

Hybrid Collaboration Index

Aligning "what people say" with "what they do"

Integrates self-report (RCS), disposition (CDL), and behaviour (BCL). Unprecedented accuracy in forecasting team performance. Reduces blind spots through triple-validated measurement.

Index

The first and only platform integrating personality science with revealed behavioural preferences

The Multi-Lens Model

Symphony combines behavioural readiness (what teams do) with dispositional readiness (who they are). The only platform that integrates personality-informed science with operational team analytics.

Predict Team Success

Assess team composition, collaboration readiness, and psychological safety to predict team performance and identify areas for improvement.

Evidence-Based Insights

Built on validated instruments (RTC, CDL, BCL) to provide reliable, research-backed insights that drive meaningful team improvements.

Improve Patient Outcomes

Identify communication gaps and trust issues to strengthen team health and enhance patient care through better collaboration.

Symphony Insight helps you measure, understand, and strengthen team dynamics with evidence-based intelligence.

Key capabilities

Assess Team Readiness Across Departments

Measure team readiness and collaboration capacity across departments and service lines using validated assessment instruments.

Team Assessment

Identify Communication Patterns

Understand communication effectiveness and psychological safety to identify opportunities for targeted intervention and improvement.

Communication Analysis

Quantify Operational Cohesion

Evaluate interprofessional collaboration, leadership effectiveness, and change readiness with research-backed metrics.

Performance Metrics

Evidence-Based Insights

Built on validated instruments (RTC, CDL, BCL) ensuring reliable, research-backed insights that drive meaningful team improvements.

Validated Science

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USE CASES

Built for healthcare leaders, clinical teams, and workforce planners.

Symphony Insight gives every healthcare organization the tools to measure, understand, and strengthen team collaboration.

CLINICAL LEADERS

How ready is my team for change?

Assess team readiness before implementing new protocols or restructuring, ensuring smoother transitions and better outcomes.

ASSESS READINESS

DEPARTMENT MANAGERS

Where are our communication gaps?

Identify interprofessional communication breakdowns before they impact patient care or team performance.

FIND THE GAPS

HR & WORKFORCE

Which teams need support?

Identify at-risk teams based on collaboration scores and target development resources where they'll have the greatest impact.

TARGET SUPPORT

EXECUTIVE LEADERSHIP

How do we measure culture?

Get organization-wide visibility into collaboration health with validated metrics that go beyond engagement surveys.

MEASURE CULTURE

Clinical Collaboration Assessments reveal the human dynamics that drive healthcare outcomes.

Assessment capabilities

Individual Assessment

Understand individual collaboration strengths and development areas across validated competencies, revealing how each team member contributes to collective performance.

Individual Level

Team Dynamics

Measure how teams work together and identify friction points that impede collaboration, providing actionable insights for improving team effectiveness.

Team Level

Organizational Health

Assess overall collaboration culture and organizational readiness, identifying systemic barriers and opportunities for culture transformation.

Organization Level

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Strategic applications that transform how healthcare teams collaborate.

Use cases

Change Initiatives

Assess team readiness before major transformation initiatives to ensure successful implementation and identify potential barriers to change adoption.

Organizational Change

Team Development

Identify specific areas where teams need support and development to improve performance, building stronger collaboration foundations.

Performance Improvement

Hiring & Onboarding

Use collaboration assessments to improve hiring decisions and onboarding effectiveness, ensuring new team members integrate successfully.

Talent Management

Ready to transform your healthcare organization?

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